Enterprise Agreements and Staff Surveys

Managing an organisation’s personnel division is no Child’s play. There are lots of processes involved in the recruitment process. Some of these processes demand precision and thoroughness.

In an organization, after the selection procedure and everything is in order, the final stage before he or she is put on the floor, they have to go through enterprise agreements.  This contains mainly the bye-laws of the company or enterprise, pay agreement, leave agreement, permanent availability agreement as per the appointment rules and regulations various other agreements have to be agreed and signed in. To avoid any confrontation in future the enterprise agreements have to be signed in with both the candidate and the authority of enterprise.

The Staff Surveys is a must in every enterprise or company, to know the hospitability of the enterprise and to know the effective working conditions. The staff survey opens up the inner working conditions of the enterprise. The staff smiles, an enterprise or company smiles. To keep the smile on the staff greater effort and effective planning to be done for the good work good remuneration will always keep the staff smiling.

During survey time, it has to be clearly understood that they will not answer the questions under any pressure or fear. Both the features are most necessary for free flow of the working conditions and the most peaceful atmosphere between enterprise management and staff.            

Not all companies that provide consultancy in staff survey and enterprise management related services are experts. In Australia there are only a handful of such service providers who can take care of investigation, provide coaching and mentoring and assess cases and come out with reasonable solutions. Being a business owner or in charge of your company’s human resource, you should go for the consultant who can provide quality solution through a skilled team of professionals.

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Process of Workplace mediation with Guidelines to conduct it successfully

Workplace mediation is not a new thing and many organizations were using this approach for a very long time in order to resolve any dispute or to avoid any controversial decision but in modern times this has gone through certain professional manners and expertise. There are many individual companies providing services of workplace mediation as their core service. These companies have expertise in making decision to different sectors of the industries.

There are few points that must be kept in mind before going to take help of any of such company. First of all it should be clear to all the parties that mediation is a process by which an impartial person helps participants in making a decision and it is different from counseling as it has a goal to reach on a particular decision. There are many more things which one should take care of first of all remember that process of workplace mediation is a legally binding process and use of any unethical way to achieve any decision can lead to the low quality of decision. In the decision making process each and every individual must be given chance to speak without any fear or hesitation. This can be done by appointing a facilitator for the process of facilitation.

Facilitation is a process to give individuals freedom to speak or to express their views on the others with maintains a proper decorum. In this process normally a person acts like a facilitator and ask other member of group to perform or to express their views on a particular topic. Using a facilitator In the process of work place mediation is very good exercise as it paves the path to a right and most successful decisions.

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Enhance Your Employees’ Productivity through Facilitation Services and Staff Surveys

Workforce management is an integral part of human resource management. It is concerned with maintaining a productive workforce. Facilitation services and staff surveys are two of the services that aim to enhance the productivity of the workforce by encouraging them to work in coordination and to get an insight into their psychology.

Facilitation services focus on motivating the employees from different backgrounds, interests and capabilities to work together. It includes activities to ensure successful conduct of a business meeting, including planning, design, implementation and evaluation of the meeting. The purpose of facilitation is to make it easier for a team of employees, with differing opinions, to arrive at a common decision.  

Qualities of a Facilitator

The facilitator has the responsibility of ensuring coordination and cooperation among employees over a certain issue. His role is to turn a conflict into an amicable resolution and to achieve that he has to have these qualities:


·         Unbiased attitude- A facilitator has to act as a middle person, who does not take any sides. He remains neutral about the conflict. He has to assist the group to come to a consensus, so he should avoid bringing in his personal agenda and opinions. He should not favour a particular participant and should ensure that no criticism, insults or personal attacks are made at the meeting.

·         Focused listening- He should be a good listener so that he knows each person’s perspective of the problem and let everyone hear that. The facilitator must understand those perspectives through attentive listening and mitigate tensions if any.

·         Responsiveness- A good facilitator must be focused towards getting a resolution and prevent those participants from going off track from the topic in hand.

·         Decisiveness- This is a key quality that a facilitator must possess. He has to be neutral to the point of discussion, but should be strong enough to come to a common decision. Decisiveness refers to staying action-oriented and coming to conclusions.

Staff surveys are an important tool in improving employees’ satisfaction level and productivity, customer relations and company profitability. With stress level increasing at every level of job and cut-throat competition, workers’ tend to get demotivated and lose the zest towards their work. Such a situation is extremely undesirable for any company because it can lead to low productivity, poor work quality, absenteeism and fall in company profits. Happy employees bring positive results on the company’s balance sheet. Thus, through staff surveys, companies can know which employees are unhappy about their work or the work environment and why. It enables the companies to take positive action towards resolving employee problems and motivate them.

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